Darrin Quesenberry

Training Specialist, March 2014 - Present

TMEIC, Roanoke, VA

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Instructional Designer 

• Conduct needs analysis of business unit inefficiencies.

• Based on needs analysis, create initial conceptual design of learning solution.

• Conduct analysis of the target population and determine prerequisite needs.

• Write course objectives, outlines, storyboards, and assessment questions.

• Develop instructional modules both online and in-classroom.

• Conduct course/program assessments to ensure learning objectives have been met.

• Work collaboratively with multiple subject matter experts to effectively translate highly technical engineering concepts, into professional learning programs.

• Assisted with the creation of a training program that standardized how to do sales presentations for customers.

• Work with customer support group to create training videos on highly technical material to help reduce call volume.

• Design career development learning paths for engineering positions within the organization.

• Teach technical instructors adult learning concepts to help them improve their instruction.

• Create eLearning courses using authoring tools (e.g. Articulate Storyline, Adobe Captivate.)

 

Knowledge Manager 

• Implement Knowledge Management initiatives and coordinate KM efforts.

• Identify internal/external best KM practices and provide a framework to ensure that capture, harnessing and exploitation of intellectual capital.

• Promote knowledge sharing throughout the organization.

• Interview subject matter experts to glean their engineering knowledge and processes.

 

Project Manager

• Lead the effort to implement the organizations first global learning management system.

• Coordinate efforts with multiple teams around the globe (including Japan, China, India, and the UK.)

• Monitor project progress, proactively manage change in scope, identify potential roadblocks and create contingency plans.

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LMS Administrator

• Help create, manage, and enforce LMS system standards, policies, and procedures.

• Create tutorial eLearning courses, job aides, templates, and reference materials supporting the platform.

• Perform train-the-trainer sessions to teach other system administrators how to use the system.

• Understand business priorities and proactively look for ways to improve processes to create efficiency and scale.

• Assist with troubleshooting and resolving issues escalated by end users and system administrators at global offices.